Major Swiss Bank

Optimised platform performance with a set of tools and best-practices combined with coaching, resulting in lower costs and smoother user experience

Challenge

• Platform adoption skyrocketed and rate of increase is higher than what new hardware added is capable of handling
• Usage expected to keep climbing as more projects are being onboarded, leading to further cost increase and performance degradation

Solution

• Established performance metrics baseline
• Coached client’s engineers to enable them to improve platform performance
• Created tooling and reports to pinpoint performance problems and allow self-service improvements

Business Impact

• Reduced new hardware addition and maintenance costs
• 20% cost reduction (ca. CHF 1m/ year saving) on platform infrastructure
• 90% reduction of platform incidents
• Increase in platform performance resulting in smoother user experience