Major Swiss Bank

The initiative created a scalable AI governance model that systematically addresses regulatory pressures while enabling responsible and structured AI innovation across the organization.

Challenge

• Increasing scrutiny from FINMA (Swiss Financial Market Supervisory Authority)
• Urgent need to establish comprehensive AI governance framework
• No existing processes or structured approach to AI governance
• Organizational Immaturity:
  • Newly formed AI Center of Excellence (CoE) lacking mature governance capabilities
  • Complex challenge of aligning multiple stakeholder teams: Security, Architecture, Risk Management, IT Management, Model Management

Solution

• Comprehensive AI Governance Framework developed:
  • risk-based obligations and standardized checks for AI use cases and models
  • Key governance elements based on: FINMA regulations, EU AI Act, NIST AI Risk, Management Framework

• Governance Elements:
  • Standardized AI use case documentation requirements
  • Comprehensive testing and validation protocols
  • AI inventory concept with defined roles and processes
  • Due diligence checklist for third-party AI services and products