Finance Company

Implemented our GenAI Accelerator to enable customers to extract information from risk documents using natural language, ensuring swift access to up-to-date information

Challenge

• Clients faced change management issues regarding hesitation in adopting GenAI due to highly-controlled scrutiny over department.
• Addressing security and privacy concerns: This includes protecting sensitive data and ensuring that the accelerator does not introduce any vulnerabilities

Solution

• Formulated a well-aligned change mgmt. strategy to overcome organizational inertia, individual user resistance and to ensure a smooth transition
• Co-deployed our GenAI Accelerator by collaborating with the client’s DevOps. It involved understanding their infrastructure, requirements, and constraints, allowing us to co-design and implement an effective deployment plan
• Fine-tuned the accelerator’s algorithms, optimized resource allocation, and minimized latency to ensure efficient and fast processing of data

Business Impact

• Streamline operations through faster information retrieval from risk documents using natural language
• Improved team collaboration and alignment by ensuring risk document information was easily accessible and shareable
• Compliance with risk management protocols and regulations
• Launching the first GenAI use case demonstrates company commitment to pioneering technology