Multinational Cosmetics and Pharmaceuticals Company

Implementing a secure Assistant helps with information retrieval, enhances collaboration & ensures compliance

Challenge

• Document fragmentation: The company struggles with scattered documents across various platforms like SharePoint, in different file formats (Excel, PPTX, PDF)
• Non-Searchable Old PDFs: The company faces the issue of old PDF documents that lack searchability; valuable insights and data may remain hidden
• Adoption of GenAI capabilities by end users

Solution

• Unit8 GenAI Accelerator has been used to buid custom SafeChat, Q&A and FileChat use cases has been deployed
• Implement custom file parsers, specifically for pptx and aspx files, to enable document processing and extraction of relevant information
• Ensure the deployment of the solution is done in a production environment with no internet exposure
• Utilize an application gateway to provide secure access to the chatbot, protecting it from unauthorized access and potential security threat

Business Impact

• Users can save time and effort by quickly finding specific information within documents through the chatbot’s search capabilities
• Simplified Document Management: Centralized access eliminates the need to navigate through multiple locations
• Users can upload their own files, providing tailored document access and search capabilities
• Safe content generation and interaction capabilities facilitate collaboration among employees, enabling them to share insights & exchange idea