Major Swiss Bank

Optimising platform performance with a set of tools and best-practices combined with coaching, resulting in lower costs and smoother user experience

Challenge

• Platform adoption skyrocketed and rate of increase is higher than what new hardware added is capable of handling
• Usage expected to keep climbing as more projects are being onboarded, leading to further cost increase and performance degradation

Solution

• Established performance metrics baseline
• Coached client’s engineers to enable them to improve platform performance
• Created tooling and reports to pinpoint performance problems and allow self-service improvements

Impact

• Reduction in new hardware addition and maintenance costs
• Increase in platform performance resulting in smoother user experience