Internal Project

Combining Azure Cognitive Search & Azure OpenAI services to summarize key insights from documents and provide answers to medical-related questions

Challenge

• The recent release of OpenAI services on Azure has made a lot of noise in the broader world with interesting use cases being tested.
• Despite that, the industrialisation and implementation of such services in concrete business applications is still to see

Solution

• Articles relevant to a user question are identified and retrieved using Azure Cognitive Search.
• The retrieved articles are fed to Azure OpenAI services. The output consists of a summary with references to articles used in the answer.
• The scope of the retrieved documents and the chatbot responses is limited to the medical domain.

Business Impact

• Speeding up information retrieval and summarizing key insights from a large amount of structured and unstructured data
• On client demand, information can be extended to other public sources or using only internal sources of a company data