Achieving Business Value Creation through GenAI Infra and Use Cases

Customer

MedTech Company

Accelerated integration of the Unit8 Hyperscaler on top of the existing Azure architecture, with implementation of 11 high-value MVP use cases

Challenge

  • Immature D&A landscape, not allowing for advanced analytics implementations
  • No real business empowerment of business functions through advanced D&A solutions
  • Extensive manual labor required across key business processes supporting core business functions (e.g. quality, aftersales, marketing, procurement)

Solution

  • Integration of Unit8’s GenAI hyperscaler in a matter of weeks
  • Carried out GenAI use case ideation and roadmapping exercise across all business functions, prioritizing high-added value ideas
  • Implementation of 11 GenAI MVPs leveraging RAG methodology, in 9 months

Business Impact

  • Significant cost saving opportunities enabled by the adoption of GenAI use cases (e.g. automated similarity detection between quality incidents, repair manuals Q&A)
  • Show-cased the value of GenAI solutions at scale, paving the way for a multi-year GenAI roadmap 
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