Medical Provider

Challenges Faced by Medical Practitioners in Acquiring Recent Scientific References on Disease Relationships Amidst Time Constraints

Challenge

• Medical practitioners face constraints in time and capacity when searching for relevant content
• Challenges arise when seeking current scientific references to comprehend the correlation between two diseases
• Hallucination risk: Generative models may inaccurately identify or connect irrelevant information

Solution

• Use of Azure-powered tool and combining Cognitive Search & OpenAI
• Implement fine-tuning model or prompt engineering crucial to minimising hallucination risk
• Test: Experiment with limited data source for nephrology articles
• Putting proper guardrails resulted in no response to out-of-context queries, which was the proper and expected behaviour

Business Impact

• Quickly sifts through vast scientific articles
• Doctors can now find references that potentially contradict the mainstream findings to provide the practitioner with a wider view
• Rapid extraction of insights from unstructured data aids informed decision-making
• A competitive advantage achieved in the respective industry